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Delivery Policy

A local delivery fee of $10.95 will be added to each order, for each address. (A minimum $13.95 for deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

In the off chance we do not have the exact flowers for the arrangement you select we will substitute similar flowers of comparable look and value. Feel free to request changes to any arrangement.


Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value.

Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.